If your MX-760HD or MX-780HD shows "Loading..." on the LCD screen and then powers off this is due to incorrect jumper cable settings on your hard disk drive. If your hard drive jumper pin is set to "Master", switch it to "Slave" or "CS". Try multiple combinations until your unit boots and the internal hard drive is accessible.
If this does not work, try a factory reset:
MX-760HD and MX-780HD (NOTE: This procedure differs slightly than the user manual)
- Power off the Mvix Player completely. Remove the power cord from the player for 15 minutes.
- Plug-In the power cable. Wait for 10 seconds.
- Simultaneously press the STOP, OK and POWER buttons on the unit (not on the Remote). Hold for 10-seconds
- "Factory Reset" should display on the LCD monitor
- The unit Reboots and returns to Factory Default condition.
NOTE: This problem is commonly caused by incorrect grounding in power outlets.
