On occasion, when connecting your Mvix Media Center to your PC, you may receive an error message stating that the computer needs a driver called "Cypress At2LP RC58." This is error is seen in a small number of PCs running Windows XP Operating System which are unable to initialize drivers for the Mvix Media Centers. If this error occurs, try the following steps to troubleshoot:

1. Download and extract the file dbflash.exe on PC.
2. Go to the device manager and find the Cypress AT2LP.
   
   
3. Right click on Cypress AT2LP RC58 device above and select "Update Driver..."
4. Follow the Hardware Update Wizard as shown in the series of pictures below. Please select the option as shown in the pictures:
   
   
5. Click Next
   
   
   
6. Click Next
   
   
7. Click Next
   
   
8. Click Have Disk... And, browse and select the PH-1003 EE SW\Driver directory. This directory comes with the file you extracted in step 1 above.
   
   
9. Click Next
   
   
10. Click Yes
    
    
11. Click Continue Anyway
    
    
12. Click Finish
13. Disconnect your Mvix from your PC.
14. Run primer.exe (from c:\PH-1003 EE SW, or wherever it is stored).
    
15. The following dialog will appear:
    
16. Reconnect your Mvix to PC.
    
17. Wait until the dialog changes to the following:
    
18. You may now close this dialog.
19. Reboot your computer.
20. Reconnect the Mvix.

If this solution does not work, kindly refer and confirm these recommended Jumper Setting for your Hard Disk Drive (HDD) installation?