16 May 2012 
Support Center » Knowledgebase » Orders and Shipping » Orders » How can I order if my Shipping Address is different from my Billing Address?
 How can I order if my Shipping Address is different from my Billing Address?
Solution

Please note that we follow some strict guidelines to protect our customers and others. Here is our standard operating procedure with respect to Shipping versus Billing Address Issue:

  • We ship to the billing address of the credit card used or an alternate ship to address on file with your credit card company. Please call your credit card customer service and request them to list the shipping address you want to receive products purchased on the internet as your "alternate ship to address".
  • If you would like to send the purchase as a gift and the shipping address is not registered with your credit card company, kindly call us (866) 310 4923 before placing an order.
  • All orders with unconfirmed shipping address will be put ON-HOLD until verified, and subsequently CANCELLED if no action is taken in 7 business-days.
  • Please note that Mvix(USA), Inc. performs additional verification for orders placed with different shipping and billing addresses. All orders with different shipping and billing addresses are required to complete the Mvix Credit Card Verification Form

These policies are not meant to inconvenience our buyers but primarily to safegaurd our customer's interests and to provide everybody a safe shopping experience.



Article Details
Article ID: 53
Created On: 18 Aug 2006 01:14 PM

 This answer was helpful  This answer was not helpful

 Back
 Login [Lost Password] 
Email:
Password:
Remember Me:
 
 Search
 Article Options
Home | Register | Submit a Ticket | Knowledgebase | Downloads
Language:

Mvix: Solutions for the HD Planet
www.mvixusa.com