 | Do I have to pay a sales tax? |  |
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You have to pay sales tax if you are located in the State of Virginia (VA).
All shipping addresses located in the State of Virginia are subject to the current sales tax rate of 5% (as of 9/5/2005). |
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| How can I change my Order? | |
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If you have made a mistake or would like to change any items from your order, please contact our customer service department at sales@mvixusa.com or (866) 310 4923. Kindly note that orders cannot be changed once processed.
Please be sure to includ |
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| Why do you sell Mvix Media Centers without an installed HDD? |  |
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In order to provide flexibility and scalability of use, Mvix Media Players are being provided WITHOUT an installed HDDs. While there are many factors that contribute to this policy, the three key reasons are: |
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| What Payment Methods do you accept? Is your Site Secure? | |
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We accept all forms of Credit Card and Direct Payments via PAYPAL. |
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| How can I order if my Shipping Address is different from my Billing Address? | |
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Please note that we follow some strict guidelines to protect our customers and others. Here is our standard operating procedure with respect to Shipping versus Billing Address Issue: We ship to the billing address of the credit card used |
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| What is the Order Verification Process? | |
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For any number of reasons, some online orders placed on our MvixSTORE do not receive Automated Approvals from our Order Processing Department. Our Order processing department follows a standard operating procedure to identify orders for manual verif |
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